{"id":552,"date":"2024-09-05T09:22:13","date_gmt":"2024-09-05T09:22:13","guid":{"rendered":"https:\/\/jobslistingusa.com\/article\/?p=552"},"modified":"2024-09-05T09:22:13","modified_gmt":"2024-09-05T09:22:13","slug":"aetna-customer-support-jobs-no-phone-job-in-philippines-jlu","status":"publish","type":"post","link":"https:\/\/jobslistingusa.com\/article\/aetna-customer-support-jobs-no-phone-job-in-philippines-jlu\/","title":{"rendered":"Aetna Customer Support Jobs No Phone Job In Philippines &#8211; (JLU)"},"content":{"rendered":"\r\n<h5 style=\"text-align: center;\"><strong>Aetna Customer Support Jobs No Phone Job In Philippines &#8211; (JLU)<\/strong><\/h5>\r\n<p><strong>Job Details:-<\/strong><\/p>\r\n<p><strong>Hiring Organization<\/strong>:- Aetna<\/p>\r\n<p><strong>Employment Type:-<\/strong>\u00a0Full Time<\/p>\r\n<p><strong>Work Hours:<\/strong>\u2013 8 Hours<\/p>\r\n<p><strong>Locations<\/strong>:- Philippines<\/p>\r\n<h5><strong>Jobs Description:<\/strong><\/h5>\r\n<p>As a Client Experience Partner, you will assume a crucial part in guaranteeing the fulfillment and maintenance of our esteemed clients. Your essential obligation will be to help clients with all post-deals requests connected with their orders. This incorporates tending to alter demands, overseeing cutoff times, settling request issues, handling claims, and guaranteeing consistent request the executives.<\/p>\r\n<p><strong>What You&#8217;ll Do:<\/strong><\/p>\r\n<ul>\r\n<li>Effectiveness and Precision: Should precisely handle client orders, guaranteeing all subtleties are right and timetables are stuck to. This incorporates confirming item accessibility and constraints, evaluating, and conveyance plans.<\/li>\r\n<li>Client Driven Critical thinking: Proactively handle after-deals inquiries, settling any request issues, for example, &#8211; alter demands, request status, and cases, with an emphasis on consumer loyalty. Ought to be equipped for overseeing mind boggling or delicate circumstances with impressive skill.<\/li>\r\n<li>Information Passage and Record Keeping: Keep up with forward-thinking records of client associations, orders, and goals in the CRM framework\/(HubSpot), guaranteeing information precision and fulfillment.<\/li>\r\n<li>Multichannel Correspondence: Handle client requests through various channels, including tagging frameworks, live talks, and email. Should guarantee brief and expert reactions inside concurred administration level arrangements (SLAs).<\/li>\r\n<li>Prioritization and Acceleration: Evaluate the earnestness and intricacy of each ticket or visit, focusing on and heightening issues when important to guarantee ideal goal.<\/li>\r\n<li>Specialized Capability: Explore and use client assistance devices and stages, especially HubSpot, effectively to oversee work processes and track client associations.<\/li>\r\n<li>Proactive Correspondence: Settle on outbound decisions to clients for subsequent meet-ups, input assortment, or to give refreshes on request status and issue goals.<\/li>\r\n<li>Consistence and Documentation: Comply to all pertinent consistence rules during calls, guaranteeing all cooperations are reported exhaustively inside the CRM.<\/li>\r\n<li>Tender loving care: Guarantee all client associations are taken care of with accuracy, limiting blunders while working rapidly. This incorporates carefully refreshing CRM records and it are ignored to guarantee no subtleties.<\/li>\r\n<\/ul>\r\n<p><strong>About You:<\/strong><\/p>\r\n<ul>\r\n<li>Magnificent relational abilities, both verbal and composed, with a solid accentuation on client support.<\/li>\r\n<li>Demonstrated capacity to perform various tasks and focus on undertakings successfully in a speedy climate.<\/li>\r\n<li>Scrupulousness and exactness in taking care of client demands and request data.<\/li>\r\n<li>Solid critical thinking abilities, with the capacity to determine issues proficiently and actually.<\/li>\r\n<li>Experience in a client confronting job or client support climate liked.<\/li>\r\n<li>Knowledge of request the board frameworks and cycles is an or more.<\/li>\r\n<li>Remote-prepared: possesses a work area\/PC with something like 8GB of Smash, outside sound blocking headset, and a steady web association with no less than 20mbps speed, with a calm space to accept calls<\/li>\r\n<\/ul>\r\n<p><strong>Aetna &#8216;s Organization Values<\/strong><\/p>\r\n<ul>\r\n<li>Mentally inquisitive &#8211; has a characteristic demeanor and solace to get clarification on pressing issues, rock the boat, and a craving to &#8216;make quick work of things&#8217; in the event that they see something not exactly right<\/li>\r\n<li>Self-propelled with a significant motivation to convey greatness<\/li>\r\n<li>Great relational abilities that improve cooperation, limit misconceptions, and at a recurrence that is fitting for a remote group<\/li>\r\n<li>Extremist genuineness &#8211; Coachable, tolerating of helpful negative input and ready to give productive negative criticism where appropriate<\/li>\r\n<li>Works with a degree of criticalness &#8211; values prompt activity where judicious, empowers speedy navigation, quick critical thinking, and jumping all over chances in a unique business climate<\/li>\r\n<li>Normal client centricity &#8211; has a liking to constantly begin their line of reasoning or examination with the client&#8217;s point of view, inclination towards conversing with the client to figure out them<\/li>\r\n<li>Results-driven &#8211; centers around accomplishing and surpassing quantifiable targets<\/li>\r\n<\/ul>\r\n<p><a href=\"https:\/\/janhitjobs.com\/job-application-form\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-67 aligncenter\" src=\"https:\/\/jobslistingusa.com\/article\/wp-content\/uploads\/2024\/08\/apply-now-300x93.jpg\" alt=\"\" width=\"300\" height=\"93\" srcset=\"https:\/\/jobslistingusa.com\/article\/wp-content\/uploads\/2024\/08\/apply-now-300x93.jpg 300w, https:\/\/jobslistingusa.com\/article\/wp-content\/uploads\/2024\/08\/apply-now.jpg 402w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Aetna Customer Support Jobs No Phone Job In Philippines &#8211; (JLU) Job Details:- Hiring Organization:- Aetna Employment Type:-\u00a0Full Time Work Hours:\u2013 8 Hours Locations:- Philippines Jobs Description: As a Client Experience Partner, you will assume a crucial part in guaranteeing the fulfillment and maintenance of our esteemed clients. Your essential obligation will be to help &#8230; <a title=\"Aetna Customer Support Jobs No Phone Job In Philippines &#8211; (JLU)\" class=\"read-more\" href=\"https:\/\/jobslistingusa.com\/article\/aetna-customer-support-jobs-no-phone-job-in-philippines-jlu\/\" aria-label=\"Read more about Aetna Customer Support Jobs No Phone Job In Philippines &#8211; (JLU)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":187,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[123,109],"tags":[],"class_list":["post-552","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aetna","category-philippines"],"_links":{"self":[{"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/posts\/552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":1,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/posts\/552\/revisions"}],"predecessor-version":[{"id":559,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/posts\/552\/revisions\/559"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/media\/187"}],"wp:attachment":[{"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/media?parent=552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/categories?post=552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jobslistingusa.com\/article\/wp-json\/wp\/v2\/tags?post=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}