What's in store
Tesla is searching for a Tesla Backing Expert to work nearby in Draper, UT on one of the most moderate vehicle brands in the world. This position requires an undeniable level client and worker inter action, so the ideal competitor will require areas of strength for an of client assistance skills and experience. The general liability of this job is to guarantee Tesla meets its commitments and responsibilities by answering client requests in an exact and convenient way. The Client service group creates and maintains excellent working associations with Tesla Proprietors and different internal departments to painstakingly and successfully address client concerns. Qualified people might have experience with client service or authoritative roles. Candidates will flourish in both an autonomous and group climate.
Preparing begins 10/21
What You'll Do
Convey an excellent client experience by accepting inbound calls or potentially visits for vehicle support clients
Audit and evaluate client worries for conceivable investigating and far off diagnostics
Teach clients how to self-serve including coordinating to the self improvement site and self-planning meetings with the neighborhood administration group
Give an excellent encounter to our clients on an everyday premise
Precisely record issues and information into CRM/Vehicle Emotionally supportive network
What You'll Bring
Least 2 years of applicable work insight
Superb composed and oral correspondences abilities with outstanding client care abilities
Adaptability to work 8 hour shift during business hours (Active times: 5 AM - 10 PM Mon.- Fri. and 5 AM - 6 PM on Saturday)
Capable with MS Windows, Office, and Viewpoint and capacity to explore internet browsers and different inner frameworks successfully
Capacity to adhere to oral and composed guidelines with meticulousness
Lay out and keep up with positive, helpful, working associations with capacity to work in a group based climate and accomplish shared objectives
Really handle various needs, put together responsibility, and comply with time constraints
Remuneration and Advantages
Benefits
Alongside cutthroat compensation, as a full-time Tesla worker, you are qualified for the accompanying advantages at day 1 of recruit:
Aetna PPO and HSA plans > 2 clinical arrangement choices with $0 finance derivation
Family-building, ripeness, reception and surrogacy benefits
Dental (counting orthodontic inclusion) and vision plans, both have choices with a $0 check commitment
Organization Paid (Wellbeing Bank account) HSA Commitment when signed up for the High Deductible Aetna clinical arrangement with HSA
Medical services and Ward Care Adaptable Spending Records (FSA)
LGBTQ+ care attendant services
401(k) with business match, Representative Stock Buy Plans, and other monetary advantages
Organization paid Essential Life, AD&D, present moment and long haul inability protection
Representative Help Program
Wiped out and Downtime (Strategic scheduling for compensation positions), and Paid Occasions
Back-up childcare and nurturing support assets
Deliberate advantages to include: basic sickness, clinic repayment, mishap protection, burglary and legitimate administrations, and pet protection
Weight reduction and Tobacco Discontinuance Projects
Tesla Children program
Suburbanite benefits
Worker limits and advantages program