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Hiring Organization: Walgreens

Post Name: Call Center Representative

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 – $30/Hour

Location: Alaska, USA

Full Job Description

As per state and government guidelines, performs information section and patient enrollment. Liable for goal of outsider oddballs and answering high volume client requests, working under direct oversight. Adheres to guideline working systems and performs obligations as per Organization arrangements and techniques. Answerable for utilizing drug store frameworks to acquire patient and medication data. Obligations might shift in light of alloted division.

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Work Liabilities:

• Utilizing Walgreens solution information section methodology and rules, processes new tolerant enrollment by entering information into fitting framework. Handles patient medicine demands inside HIPAA rules and enters top off orders for handling. Investigates to acquire missing solution data, and deciphers clinical truncations (SIG codes). Settle all information section related exemptions.
• Handles correspondence to patients (inbound calls, talks, messages) and settles on outbound decisions to prescribers and patients depending on the situation.
• Settle Outsider Oddballs by checking on, gathering data, making redresses and resubmitting for handling as per individual arrangement necessities. Settles on phone decisions to back up plans and others to acquire data, gain supersede endorsement or in any case settle the Outsider Oddballs.
• Gives help to Drug specialists, both those in the office and those at different areas. Recognizes and imparts issues to senior level staff as suitable.
• Should acquire dynamic professional permit or accreditation inside the initial 90 days, and keep a functioning expert permit or confirmation.

About Walgreens and WBA

Walgreens (www.walgreens.com) is remembered for the U.S. Retail Drug store and U.S. Medical services portions of Walgreens Boots Partnership, Inc. (Nasdaq WBA), a coordinated medical services, drug store and retail pioneer with a long term legacy of really focusing on networks. WBAs intention is to make more happy lives through better wellbeing. Working almost 9,000 retail stores across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is glad to be a local wellbeing objective serving almost 10 million clients every day. Walgreens drug specialists assume a basic part in the U.S. medical services framework by giving an extensive variety of drug store and medical care administrations, including those that drive fair admittance to really focus on the countries medicinally underserved populaces. To best address the issues of clients and patients, Walgreens offers a genuine omnichannel experience, with completely coordinated physical and computerized stages upheld by the furthest down the line innovation to convey great items and administrations in networks cross country.

Essential Capabilities

• Secondary School Certificate or GED.
• Essential level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print reports and additionally access data on-line).
• Essential Web crawlers abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop fastens, and finishing up structures on the web.
• Transitional level keyboarding abilities (something like 25 WPM, typing by memory, designing reports).
• Convey successfully recorded as a hard copy and verbally.
• 18 years old or more established

Favored Capabilities

• No less than one year of drug store professional involvement with a retail or call focus climate.
• No less than year and a half encounter as a drug store expert with a testament/enlistment by state as conceded by the state Leading group of Drug store or broadly perceived certificate organization.
• Experience giving client assistance to inward and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty.
• Transitional to cutting edge level keyboarding abilities (something like 35 WPM, typing by memory, designing reports).

Top 20 Common Interview Questions

1. Tell me about yourself.
2. What are your strengths and weaknesses?
3. Why do you want to work for our company?
4. What experience do you have that makes you a good fit for this position?
5. What are your long-term career goals?
6. How do you handle stress and pressure?
7. Can you give me an example of a time when you had to resolve a conflict with a colleague?
8. What do you know about our industry/competitors?
9. How do you stay organized and manage your workload?
10. Can you describe a time when you had to think creatively to solve a problem?
11. How do you handle criticism or feedback?
12. What motivates you to perform at your best?
13. How do you prioritize tasks and manage your time effectively?
14. What do you think are the most important qualities for success in this role?
15. Can you describe your leadership style?
16. Can you walk me through your resume and explain any gaps or inconsistencies?
17. What do you think sets you apart from other candidates?
18. How do you handle ambiguity or uncertainty in a project?
19. Can you give an example of a time when you had to adapt to a new situation quickly?
20. What questions do you have for us?

It's important to prepare for these types of questions and think about how you can best showcase your skills and experience to demonstrate why you're the right fit for the job.

Description - Work From Home Jobs, Call Center Jobs Near Me @Jobinus Apply Now!!