About Flipkart

Flipkart is focused on the reason for changing trade in India through our interests in made-in-India innovation developments, client driven highlights and builds, a different class scene and an elite store network. With a client base of more than 350 million, item inclusion of north of 150 million across 80+ classes, center around producing immediate and circuitous work and a promise to enabling ages of business people and MSMEs and a maintainable development procedure - Flipkart is expanding for our clients, partners, and the planet overall!

Flipkart is a piece of the Walmart-possessed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in PhonePe, one of the main Installments Applications in India.

About the Job:

Be the voice of the client and lead endeavors with various partners to amplify client development (maintenance, wallet share, rehash)

Grasp key information structures and assemble speculations and experiences around the client

Improve dollar spends on maintenance - CAC/RPC/return on initial capital investment

Work with item groups to drive item drove development for the stage

Construct exceptionally effective client transformation and maintenance systems

Own and advance key CRM channels like PNs, WhatsApp, Inapp, and so on to drive business development

Work intimately with tech, plan and business groups to advance channel wellbeing, development and business results

About the group:

Flipkart is focused on the reason for changing trade in India through our interests in made-in-India innovation developments, client driven highlights and builds, a different classification scene and a top notch production network. With a client base of more than 350 million, item inclusion of north of 150 million across 80+ classifications, center around producing immediate and roundabout business and a promise to enabling ages of business visionaries and MSMEs and an economical development technique - Flipkart is expanding our clients, partners, and the planet overall!

Flipkart is a piece of the Walmart-claimed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in PhonePe, one of the main installment applications in India.

You are Answerable for:

The up-and-comer will be liable for client maintenance and development contract, with an emphasis on building the right builds and instruments to drive client development and LTV. This job will require a very organized and logical way to deal with seeing information, bringing out experiences around the client, and organized remembered to fabricate a drawn out client maintenance system. Key partners would incorporate Item, Promoting and CX groups, Examination organization, Business Money accomplices and Class Directors.

To prevail in this job - you ought to have the accompanying:

Client Examination experience or MBA from top level B-school with an all out Encounter 3-7 years (experience in CRM/CLM, Devotion and maintenance Projects will be an additional benefit)

Demonstrated history of conveying substantial outcomes inside your individual capabilities

Incredibly high feeling of responsibility and critical thinking abilities

Scientific twisted of psyche, OK with doing the math and transforming them into noteworthy experiences that assist with pursuing centered choices

Related knowledge in Web based business/Retail business liked

Solid partner and undertaking the executives abilities required

High predisposition for activity and Client first methodology

Why work with us?

At Flipkart, we vow to expand what you care about the most. You'll get a valuable chance to make an imprint and make your own heritage, you'll have opportunity to explore, learn and develop, you'll get to work with the best in our comprehensive groups and experience our way of life of care to guarantee that you can zero in on giving your all work.

Each Flipster is a Maximiser - Inquisitive, Daring, Enterprising, Reason Driven, Invigorated By Large Difficulties, A Cooperative person and Comprehensive. In the event that this is the kind of person you are, Flipkart is where you can flourish.

We comprehend that your own desires and excursions are exceptional. So you pick what you need to amplify, and we give you the stage to it. Since when you expand, we boost.

Visit our vocation site to find out about working at Flipkart.

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