Hiring Organization: Walgreens 

Post Name: Call Center Specialist

Qualification: Graduation

Work Hours: 8 Hours

Salary: $20-30/Hour

Location: Harrisburg, USA

Full Job Descriptions

Liable for a high volume of inbound and outbound calls with clients, doctor workplaces, patients or outsider suppliers about the organization's items or administrations observing guideline SOPs and techniques, working under direct oversight. Guarantees all contacts get effective and considerate help. Obligations might fluctuate in view of alloted division.

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Work Liabilities

• Settle normal, general inquiries and issues put together by clients, doctor workplaces, patients and outsider sellers through various sources with restricted assortment observing laid out rules and standard SOPs and strategies. Uses generally accessible data to pick the best arrangement and resolve client concerns. Guides complex inquiries and issues to more ranking staff level.
• Utilizes a PC application to log and track requests, as well as, to check the situation with things that require follow-up or contribution of different gatherings. Reports contact associations, records subtleties, objections, remarks and moves made.
• Arranges with other utilitarian regions as the need should arise. Alludes irritating heightened issues as assigned by the divisions for additional examination.
• Contacts clients, doctor's office, patient or outsider seller to answer requests or to tell them of examination results and arranged changes.
• Handles requests for at least one lines of business.

Fundamental Capabilities

• Secondary School Confirmation or GED.
• Moderate level keyboarding abilities (no less than 25 WPM, typing by memory, arranging reports).
• Fundamental level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print archives as well as access data on-line).
• Essential Web search tools abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a website, exploring utilizing back/forward/stop fastens, and finishing up structures on the web.
• Impart really recorded as a hard copy and verbally.
• The accompanying areas are not qualified for this open door: Alabama, Washington, California, Massachusetts, DC, The Frozen North, Hawaii, New York, Puerto Rico and Chicago, IL.
• This is a work at home position. To be qualified for this job you will be expected to have a functioning home telephone line (cell and VOIP not upheld) and fast web association (DSL and Satellite not upheld) at the hour of your application. These utilities won't be repaid by Walgreens

Favored Capabilities

• Something like 1 year of client care insight in unified administrations or call focus climate.
• Experience in Retail or medical care.
• Experience giving client care to inside and outside clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty.
• Transitional level keyboarding abilities (somewhere around 35 WPM, typing by memory, arranging reports).
• Familiarity with Spanish and English.

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Why US Is A Good Country for A Job

The United States is generally considered a good country for finding employment opportunities. It has a diverse economy with a variety of industries, including technology, finance, healthcare, manufacturing, and more, which offer many different types of jobs.

The US job market is also relatively strong, with a low unemployment rate and a high labor force participation rate. There are many job search resources available to job seekers in the US, including online job boards, staffing agencies, and career centers.

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That being said, the job market can vary depending on the industry, location, and individual circumstances. Some areas may have more job opportunities than others, and certain industries may be more competitive than others. Additionally, visa requirements and immigration policies can impact job opportunities for non-US citizens.

Overall, the United States is considered a good country for finding employment opportunities, but it is important to do research and carefully consider individual circumstances before making any decisions.

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