Hiring Organization:  Delta Airlines

Post Name:  Customer Service Representative

Qualifications: Graduation

Work Hours: 8

Salary: $20-$30/Hour

Locations:  Indianapolis, USA

Job Description:

(Customer Service Representative) Delta Careers, Remote Jobs With Delta Airlines @Jobinus Apply Now!!

Want to join a winning and growing team for a company selected locally and nationally as the best place to work who dream big, innovate and have fun? Healthy smiles and healthy lives are at the heart of what we do, which is why we were named America's 100 Healthiest Workplaces of 2022. If you have a solid track record of putting customers first, sharing ideas, collaborating with others who enjoy a dynamic, fun and engaging environment, we want to hear from you!

At Delta Dental of Kansas, we strive for excellence in everything we do by living well through a holistic culture of health and wellness. We earn customers' trust and loyalty every day. We put the user first: his needs guide our innovative solutions. We strive to be inclusive, curious and collaborative, and we care and support our community. How we take care of our people:

• A diverse, fun and engaging workplace that feels like a small, close-knit community that will make you feel at home while you're at work.
• “You” Time: We offer paid time off, sick time, personal time, vacation, floating leave, your birthday off with pay, and paid volunteer time to get you back to a non-profit organization of your choice. Top-notch health benefits: We offer the best health, dental, vision and supplement plans.
• Competitive compensation package including annual bonus and merit boost for eligible employees. 401(k) plan with company match and eligible payroll.
• SuportLinc-24/7 365 Employee Assistance and Wellness Program for you and all members of your family. Career Growth: Education/Lecture Assistance, Corporate Enrollments, Seminars, Lunch & Learning, etc.
• Named America's 100 Healthiest Workplaces 2022: On-Site Fitness Room, Employee Lounge, Mommy's Lounge/Personal Grooming Lounge. Gym membership benefits, Culture Committee planning various fitness and healthy habit challenges, cooking demonstrations, mental health workshops, social engagement opportunities, and more.

Delta Dental of Kansas has been recognized nationally and locally as:

• Kansas City Business Journal's Best Healthiest Employer of 2022 in our business size category
• Named Best Place to Work by the Wichita Business Journal
• Nationally selected as Best Places to Work in Insurance in 2021 and 2022
• Our Customer Service Center has been recognized as a Certified Center of Excellence by Benchmark Portal
• Insurance Company of the Year by the American Business Awards (2021 and 2022). Most Innovative Company of the Year by the American Business Awards
• Delta Dental Plans Association National Voice of the Customer Award
• 2021 Wichita Business Journal Innovation Award
• Healthy Workplace Gold Award for excellence in employee engagement and community service
• Rated "Excellent" by AM Best among over 16,000 insurers for business management, innovation, operational performance and risk management.

(Customer Service Representative) Delta Careers, Remote Jobs With Delta Airlines @Jobinus Apply Now!!

We want people who are passionate about providing exceptional service and ensuring healthy smiles to join our top-notch customer service team! As a customer service representative, you are the expert for our underwriters and dental practices across the United States. Training hours are 8:00am to 5:00pm to 5:00pm Monday to Friday. Once the training is complete, working hours will be Monday to Thursday 9am to 5pm. M. to 18:00 M. and on Fridays from 8:00 to 17:00. M. to 17:00 M. A Day in the Life of a Customer Service Representative:

Key Responsibilities:

• Answer a high volume of incoming phone calls, providing accurate information about your dental insurance benefits and claims.
• Listen carefully and ask questions to further determine the needs, requests, or concerns of subscribers and dental practices. Accurately document calls to include contact information, nature of call, and resolution provided.
• Use multiple resources to investigate and resolve any issues with your request and provide a follow-up response. Assist with claims processing, including claim logging, proven claim approval, claim rejection for lack of inadequate documentation, debit card hold processing, customer information request, activating debit cards, sending refund requests, quarterly statements and other communications, if necessary.
• Respond to calls or written inquiries about pre-tax spending accounts, such as Health and Dependent Care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA) and other employee benefits (vision, COBRA, etc. .) . Display positive, professional demeanor and tact in all calls.
• Consistently adhere to all customer service performance metrics such as call documentation, quality and accuracy of information provided, etc.

​​​​​​​(Customer Service Representative) Delta Careers, Remote Jobs With Delta Airlines @Jobinus Apply Now!!

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The United States is generally considered a good country for finding employment opportunities. It has a diverse economy with a variety of industries, including technology, finance, healthcare, manufacturing, and more, which offer many different types of jobs.

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